DUBAI, UAE (January 30th, 2011) – Travellers can now book hotel and car hire reservations on Emirates’ website, www.emirates.com. The functionality is part of a multi-year technology partnership between Emirates and ezRez Software, Inc. that was announced in October 2010. Emirates offers the convenience of booking hotels, car hires and airline tickets on one PNR record. Travellers can also use www.emirates.com to book standalone hotel rooms and car hires, or add hotels and car hires to their existing itinerary, via the Booking Manager.
Tourico Holidays is the worldwide wholesale travel provider, and ezRez Software, Inc. is the exclusive technology provider. Customers can choose from more than 23,000 hotels in approximately 3,200 cities in 130 countries. Inventory for car hires is offered in 110 countries. In keeping with Emirates’ global client base, bookings can be made in 14 languages, and paid for in 42 currencies.
“Convenience is the key reason for our decision to provide land products – in addition to airline tickets – on our website,” said Russell Sheldon, Senior Vice President Network Passenger Sales Development, Emirates. “Travellers now have a one-stop shop for booking a trip on the website. We have partnered with Tourico Holidays, one of the most distinctive and expansive travel distribution companies in the world, offering competitive pricing. Our partner ezRez is a technology company with the same high standards as Emirates. The flexible ezRez platform can deliver the world class products our customers expect from the Emirates brand,” he added.
“We are very excited to be working with an airline that has shown so much growth and global expansion in such a short timeframe,” said Jason Soss, President of Global Business Development, Travel Holdings, Inc. “Given our own track record of consistent yearly growth, we feel that we can identify with the Emirates.com team and their track record of success. We both have excellent knowledge of the market place, and we’re very optimistic that our global hotel product – paired with Emirates’ air services – will be extremely well received by the marketplace.”
“Emirates now provides the convenience offered by the world’s largest online travel agencies, coupled with the airline’s deep knowledge of each individual market where they operate,” said John Swanciger, Senior Vice President, Sales & Marketing at ezRez. “Anybody looking to book travel to, from or connecting through the Middle East should put Emirates.com at the top of their list.”
The entire itinerary, whether booked individually or in a shopping cart with Emirates flights, is available through the “Manage a Booking” tab on the airline’s homepage. If no hotels or cars have been booked, the system will automatically offer personalised results, based on travel dates and destinations for the existing flight itinerary. Furthermore, hotel and car bookings can be conveniently cancelled online.
This same functionality will power Emirates’ popular Dubai Stopovers option, allowing travellers to choose their hotel online, rather than having to call a ticket office. If booked together with an Emirates flight, the price for all hotels in Dubai include meet & assist at the airport and hotel transfers. This is a unique product proposition that is only offered through Emirates’ Dubai Stopover program.
All technology and online functionality is provided by ezRez Software. All products are pre-paid and customer service will be handled by Tourico Holidays. Land products cannot be booked in Angola, Brazil, Ghana, Iran, Ivory Coast, Nigeria, Sudan and Tanzania.
Dubai-based Emirates Airline (www.emirates.com) is one of the fastest growing airlines in the world, and has received more than 400 international awards for excellence. Emirates now flies to109 destinations in 65 countries. The airline reported a net profit of USD$964 million for the last fiscal year. Emirates operates 153 wide-body Airbus and Boeing aircraft, and has orders for an additional 200 aircraft, worth more than USD$68 billion.
About Tourico Holidays
Tourico Holidays (www.TouricoHolidays.com) is a subsidiary of Travel Holdings, Inc., a worldwide travel distribution company. Tourico Holidays is a global wholesale travel provider, with over 150 international distribution websites and more than 23,000 merchant hotel agreements, operating in 23 languages in over 100 countries. As a supplier to over 4,300 travel companies, Tourico Holidays operates and maintains global websites and online interfaces that serve a large diversity of travel sellers.
About ezRezSoftware, Inc
ezRez Software, Inc. enables its partners to sell any combination of travel products including air, car, hotel, trip activities, packaging and travel insurance to anyone, anywhere in the world. Its Software-as-a-Service (SaaS) platform allows clients to easily launch online travel agency functionality with the look and feel of a customized implementation at a fraction of the cost. ezRez provides access to more than 200,000 travel suppliers and its clients include some of the world’s largest airlines, hotels, travel agencies and banking loyalty programs, such as AirAsia, American Airlines, American Express, Emirates Airline, Intercontinental Hotels, JetBlue, LAN Airlines, Starwood Hotels & Resorts, and United Airlines. Based in San Francisco, ezRez was founded in 2003 and has secured $17.1 million in venture funding led by Canaan Partners with participation from Azure Capital Partners. For more information, please visit www.ezrez.com.
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