Tourico holidays, inc., completes phase one of global expansion and new customer service operations.Newly established global locations offer assistance to every customer and market. -
Orlando, September 30 2007 –Travel agents, tour operators and hospitality clients utilizing the services of Tourico Holidays, a Travel Holdings, Inc. company, will now have access to sales and service support from across the world. Enhanced customer service operations and the recent completion of the first phase of a global expansion project have opened 7 new offices worldwide, including locations in Argentina, England, Hong Kong, China, Korea, Japan and Australia.
As a result, the Orlando, Fla.-based travel distribution company has updated its wholesale and retail websites tailored to the markets of each location in a total of 23 languages, including its full offerings of worldwide hotel, cruise, car and attraction products.
“Since the launch of our expansion project in 2005, we have grown both our business and travel inventory exponentially,” states Uri Argov, founder and President of Tourico Holidays, a wholly owned subsidiary of Travel Holdings, Inc. “There has been a significant increase in sales and product offerings since we’ve made our presence known in each of these markets thanks to the impressive knowledge and expertise of our global product teams.”
With the service of the company’s wholly owned technology company, Travel Global Systems (TGS), along with a wide selection of product offerings and guaranteed room inventory, the company is focused on providing a reservation alternative to the travel industry and establishing close relationships with consumers and businesses around the world.
The global expansion emphasizes customer care, with the launch of three full-time support centers in Orlando, Hong Kong, and Israel, with rotating hours of service to provide uninterrupted assistance to clients and travelers globally.
“Delivering high-quality customer support is what separates us from our competitors,” explains Steve Skidgel, Tourico Holidays’ Director of Operations. “By providing our customers professional, timely service and top-notch support, we are able to deliver an unrivaled service that generates valuable consumer loyalty.”
Representatives in each service center will assist customers and travelers in eleven languages: Arabic, Cantonese, English, French, German, Hebrew, Italian, Japanese, Mandarin, Portuguese, and Spanish.
About Tourico Holidays, Inc.
TouricoHolidays.com, is a subsidiary of Travel Holdings, Inc., a worldwide travel distribution company. Tourico Holidays is a global wholesale travel provider with over 150 international distribution websites, more than 15,000 merchant hotel agreements and operating globally in 23 languages in 122 countries. As a supplier to over 3,000 tour operators and travel agents, Tourico Holidays operates and maintains global websites and online interfaces that serve a large diversity of travel sellers.
About Travel Holdings, Inc.
TravelHoldings.com, is among the largest and fastest growing privately held travel distribution and technology company serving the global travel market, with contacting and sales operations in North America, South American, Europe, and Asia Pacific. The company serves the B2B, B2C, Group, Affiliate and Corporate Travel sectors and operates its own travel technology company, Travel Global Systems, headquartered in Tel Aviv, Israel.
Ypartnership Public Relations
Travel Holdings, Inc.
(407) 667-8700 ext. 7355